The starting point
A med spa can look finished long before it is ready to treat a patient.
The room is beautiful. The device has arrived. The website is live. The injector is ready to work. But who is evaluating the patient before treatment? Where does the medical order live?
How does the injector receive the Good Faith Exam decision? Has the medical director reviewed the services, protocols, and workflows? Does the EHR show the path from evaluation to treatment?
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Who handles a patient concern after hours? What has to be approved before you add another service?
These questions are much harder to answer after the clinic is open and the calendar is full.
At that point, every correction affects a real patient, a real employee, a real appointment, or real revenue.
