Physician-led clinical quality for med spasCreated by Dr. Laura Purdy, MD, MBA Meet the founder →Partnership · Integrity · Clarity
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AESTHETIC / CREATED BY DR. LAURA PURDY, MD, MBA

Standards Call

Tell us where the clinic is today.

The Standards Call is a focused conversation about the clinic stage, the issue that prompted the call, and the decision in front of the founder. From there, we can determine whether Fix, Build, or Maintain is the appropriate starting point.

The risk

A generic pitch can route a live clinic into a launch package, send a pre-launch founder into a retrospective audit, or hide multi-location complexity inside one flat promise.

Here’s the standard

Understand the clinic, the concern, and the founder's ability to act. Then recommend the service that fits the current stage.

01 · Context

What is true today?

  • Live, pre-launch, newly acquired, or multi-location
  • Locations and states
  • Services offered or planned
  • Ownership and operating context
  • Who receives patient funds and controls non-clinical operations
  • Current medical director and Good Faith Exam workflow

02 · Exposure

Why does this matter now?

  • Complaint, inquiry, near miss, or newly visible concern
  • A fragile or unclear physician relationship
  • A lease, launch date, service addition, or acquisition
  • Expansion, investor diligence, or inconsistent locations
  • Missing documents, unclear decision rights, or unresolved funds flow

03 · Commitment

Is the clinic ready to act responsibly?

  • The decision maker is present
  • The team will disclose current documents and workflows
  • Leadership is willing to change what cannot continue
  • The budget and deadline are real
  • Independent clinical authority and qualified legal review are respected

The route

Three stages. Three possible starting points.

Boundary

A routing conversation—not a rubber stamp.

The call is educational and operational. It is not legal advice, a guarantee of regulatory status, an approval of the clinic’s model, or patient-specific medical advice.

Built by a physician-operator

Built from experience on both sides of the business.

Every Aesthetic framework reflects Dr. Purdy's experience carrying clinical responsibility while building and leading healthcare operations.

The Aesthetic operating standard

The policy is only one part of the operating system.

The clinic also needs a decision owner, a working process, evidence that the process was followed, and a regular review date.

01

Name the risk

A generic pitch can route a live clinic into a launch package, send a pre-launch founder into a retrospective audit, or hide multi-location complexity inside one flat promise.

02

Set the standard

Understand the clinic, the concern, and the founder's ability to act. Then recommend the service that fits the current stage.

03

Assign the owner

Name who decides, who performs, who supervises, who reviews, and who receives the escalation.

04

Build the workflow

Place the standard inside intake, scheduling, documentation, consent, training, handoffs, and daily operations.

05

Keep the evidence

Retain the record that shows the decision, delegation, review, exception, and corrective action actually occurred.

06

Review the system

Set a re-audit date, track drift, update the standard, and close the loop with the team carrying the work.

The audit trail

The record should tell the story.

A reviewer should be able to see which standard applied, who made the decision, what happened next, and whether the issue was closed.

Decision rights

The system must answer:

  • Who has authority?
  • What is the minimum?
  • What stops the workflow?
  • Where does the question escalate?
Evidence

The record must show:

  • Which standard applied
  • Who completed and reviewed the work
  • How an exception was handled
  • When the system will be reviewed again

Created by Dr. Laura Purdy, MD, MBA

Clinical responsibility belongs inside the business model.

Dr. Purdy built Aesthetic so founders can address the clinical and operating work together, with qualified questions, defined roles, and support through implementation.

Meet the physician-operator behind Aesthetic ↗

Start here

Start with the facts we need to understand the clinic.

Tell us what is live, what changed, who can decide, and what the clinic is prepared to address.